Thank you for shopping with us. We take pride in the quality of our watches and strive to ensure your complete satisfaction.

If you receive a defective product, you may request a refund within 30 days of delivery. To be eligible for a refund, please ensure that:

• The watch is defective due to manufacturing defects.
• The request is made within 30 days from the date of delivery.

To initiate a refund, please contact our customer service team with your order number and a description of the defect. We will then ask you to provide evidence of the defect and attempt to offer guidance on how to fix it yourself.

If this is not possible, we may advise you to take the watch to a repair shop local to you. If this is the case, the cost of repair must first be paid by the customer, at which point you will be reimbursed providing you provide a receipt. We may also contact the repair shop to confirm.

If we offer a refund, we will request that the defective product is completely destroyed by the customer, with evidence provided. This is to prevent a defective product being sold on the third party market, in order to protect our brand and reputation.

Should a refund be issued, it will be credited to the payment method that was originally used to purchase the product. We are unable to credit a different account, in the interests of fraud protection.

Please note:

• Refunds are not available for damage caused by misuse, accidents, or normal wear and tear.
• Shipping costs are non-refundable.
• We reserve the right to refuse a refund if the above conditions are not met.

If you have any questions about our refund policy, please feel free to contact us. Your satisfaction is our priority.